Popup Window with Client Info

curlycord · Apr 11, 2016

I have a client who wants a system that when a caller calls in the system recognizes the CLID and pops up a window that has all the clients info.

Any such thing with UCX or similar?

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

telcodog · Apr 11, 2016

Screen pops are possible on the UCx but it is a custom application and would require professional services from emetrotel. They've done it for other clients. They need to know what system they have to interface to so they can write the appropriate code.

UCXNortel · Apr 11, 2016

This also requires the optional purchase of the TAPI Service Provider license.

curlycord · Apr 12, 2016

Well I meant its own program, like personal call manager or address book.

Is there any programs that it will interface that does not require the professional? like Outlook?

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

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Popup Window with Client Info

curlycord

Programmer

telcodog

Technical User

UCXNortel

Vendor

curlycord

Programmer

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