datajockey123
Technical User
I have a CallPilot attached to a CICS and there seems to have been a power interruption that has caused a problem in programming.
Before the AA would work as it should and the CCR was working fine as well. Since the power problem, the programming on the AA and CCR has to be ammended with a "*" and then the extension number; i.e. "if you want to speak with accounting, press * 227 (or Star 2-2-7)" , rather then just pressing 227.
What has caused this and how is it cured so as it will operate like it should?
Regards,
Datajockey123
Before the AA would work as it should and the CCR was working fine as well. Since the power problem, the programming on the AA and CCR has to be ammended with a "*" and then the extension number; i.e. "if you want to speak with accounting, press * 227 (or Star 2-2-7)" , rather then just pressing 227.
What has caused this and how is it cured so as it will operate like it should?
Regards,
Datajockey123