Aspect Unified IP issues for year 2016 Director Alerts 1

SeekaPeak · Jan 5, 2016

Issue being experienced:
When we open Director Alerts there are no alerts this is because 2016 is not available from the drop down box.
This also effects anything date related like, Schedules (Holidays), Dataviews and filtering recordings in Director.

Has anyone else experienced this issue and is there a workaround you have applied ?

Thanks

jschmidtPSS · Jan 6, 2016

This is a known (to Aspect) issue with no solution or workaround as of yet.

ccamacho83 · Feb 22, 2016

This only happens with 6.X versions, there is a known hotfix that should be installed via Server configurator, after the installation Catalina should be deleted.

phrk · Mar 16, 2016

That is correct. We were able to patch two different UIP 6.62 (code mod 2 and code mod 8) systems with the hotfix. I suggest opening a ticket with ASPECT support.

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Aspect Unified IP issues for year 2016 Director Alerts 1

SeekaPeak

Technical User

jschmidtPSS

Technical User

ccamacho83

Technical User

phrk

Vendor

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