×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Aspect Unified IP issues for year 2016 Director Alerts

thread808-1760312

Aspect Unified IP issues for year 2016 Director Alerts

Aspect Unified IP issues for year 2016 Director Alerts

(OP)
Issue being experienced:
When we open Director Alerts there are no alerts this is because 2016 is not available from the drop down box.
This also effects anything date related like, Schedules (Holidays), Dataviews and filtering recordings in Director.

Has anyone else experienced this issue and is there a workaround you have applied ?

Thanks

RE: Aspect Unified IP issues for year 2016 Director Alerts

This is a known (to Aspect) issue with no solution or workaround as of yet.

RE: Aspect Unified IP issues for year 2016 Director Alerts

This only happens with 6.X versions, there is a known hotfix that should be installed via Server configurator, after the installation Catalina should be deleted.

RE: Aspect Unified IP issues for year 2016 Director Alerts

That is correct. We were able to patch two different UIP 6.62 (code mod 2 and code mod 8) systems with the hotfix. I suggest opening a ticket with ASPECT support.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close