CLID Info Button on M2000 series telephones?
CLID Info Button on M2000 series telephones?
(OP)
Is there a way to program a button that will allow you to toggle between name and number on an M2000 set with a display, when connected to the UCx? Right now I have only been able to figure out How to show either number or name, but not both at the same time.
Please see photo below, this is especially irritating when I receive calls that say "wireless" or "Chicago, IL" on the display and I can't view the number. Maybe the first like could be name and second line is the number?
Thanks
Please see photo below, this is especially irritating when I receive calls that say "wireless" or "Chicago, IL" on the display and I can't view the number. Maybe the first like could be name and second line is the number?
Thanks

Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com
RE: CLID Info Button on M2000 series telephones?
Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com
RE: CLID Info Button on M2000 series telephones?
Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com
RE: CLID Info Button on M2000 series telephones?
The name "WIRELESS" is typically sent by a trunk provider (CO) when there is no CallerID number/name available for a call received from a wireless carrier. Due to that, you cannot expect the toggle button (F811) to show you more information for such calls.
RE: CLID Info Button on M2000 series telephones?
I think I was confused, because I couldn't find the "Caller ID Info" feature listed when trying to auto populate the extensions programmable keys via the GUI. So I entered it in as "other" and it works wonderfully.
Thank you!
Joe
Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com