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NRX 6.5.13 How to delete archive location

NRX 6.5.13 How to delete archive location

NRX 6.5.13 How to delete archive location


I am trying to delete a archive location but the system keeps telling me that it is "under retention management" and wont allow me to remove it. I deleted the rule that referenced it and deleted everything in it but it still persists.
Does anyone know how to delete it ?

RE: NRX 6.5.13 How to delete archive location

The calls are flagged in the database with the said retention period. You'll have to query the archived call records, identify the flags and then run a script to clear that value out.

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