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Key System Mode with an Essential license
3

thread1783-1758419

Key System Mode with an Essential license

Key System Mode with an Essential license

(OP)
This is the first time I am setting up an IPO in Key System Mode. Can I setup the IPO in Key System Mode with an Essential license? Is there any reason to?
Thanks.

RE: Key System Mode with an Essential license

Yes. and Yes. There is more flexibility for programming (hunt groups especially) with essential edition. If you do choose essential mode, then put your lines on buttons 1,2,3 etc (depending upon how many lines) and then put your call appearance buttons after that so the users will auto grab an outside line for dialing out.

RE: Key System Mode with an Essential license

(OP)
Thanks, I have done that with Essential mode. With Basic mode I have the ability to use ALS to program what buttons are picked when you go off hook. Do you know if Essential Edition has that ALS ability?

Thanks.

RE: Key System Mode with an Essential license

It doesn't work the same. You need to move the line buttons so they appear before the CA buttons or else it defaults to the CA buttons. That is the only benefit of basic mode versus using essential in my opinion.

RE: Key System Mode with an Essential license

2
No no no.

IP Office Basic Edition is Avaya's best (poor) effort to make an IP Office behave like a key system.

IP Office Essential Edition is IP Office behaving like the modern non-electromechanical system that it really is.

Stuck in a never ending cycle of file copying.

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