Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Cisco 7970 keeps rebooting & factory reset

Status
Not open for further replies.
riobogmedacaliaires

riobogmedacaliaires

IS-IT--Management
Nov 3, 2015
4
0
0
US
Greetings,
A Cisco 7970 reboots every few hours or so, and goes back to normal. It was read that a factory reset may fix it.
I had actually managed a Cisco Unity box two years ago. When doing a factory reset, what to keep in mind...can the very same phone be setup with the same number? Does it have to be created at the Cisco Management console for the phone? Thanks
 
Sort by date Sort by votes
Factory reset just wipes the phone. The phone pulls everything back down from scratch. No need to re-program anything. Very simple to do and a worthwhile try.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
Upvote 0 Downvote
Thanks. Will the phone factory reset require a TFTP server to load itself back in? I do recall this being the case a few years ago - things might have changed - when the phone came backup.
 
Upvote 0 Downvote
The phone grabs TFTP info from the option 150.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
Upvote 0 Downvote
Thank you. It sounds like it needs to be confirmed with whoever manages the Cisco Unity/Call Manager if TFTP is active, enabled. And does the TFTP server needs or does it even have the actual phone OS version?
 
Upvote 0 Downvote
Disabling TFTP would cause quite a few issues so I highly doubt it would be disabled. Yes, TFTP needs to have the firmware. Generally the PUB is the TFTP but it is starting to stray from that design but still a CM server. I have heard of people using a separate TFTP server but never actually seen it anywhere.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

mikedphones
  • Question
MASS - Looking for a Cisco Call Manager support tech to move and reconfigure
Replies
0
Views
193
mikedphones
mikedphones
Gnjiro
  • Question
Cisco Ip Phone 7841, 7821 Delay when making call both inbound and outbound in sip protocol
Replies
3
Views
219
thepfy
thepfy
Russell35674
  • Locked
  • Question
Cisco VG310/320 migrate from SCCP to MGCP
Replies
1
Views
197
whykap
whykap
DTGMI
  • Locked
  • Question
Cisco ATA-191-K9 vs 3PW Mod
Replies
1
Views
207
gnrslash4life
gnrslash4life
DTGMI
  • Locked
  • Question
Nortel to Cisco VG310 & 4431 SIP GWs
Replies
0
Views
70
DTGMI
DTGMI

Part and Inventory Search

Sponsor

Back
Top