Iphone mail account becomes corrupt
Iphone mail account becomes corrupt
(OP)
Customer had an iphone 5 with about 5 email accounts on it. Once every few months, the Comcast account would just start saying "invalid user name or password". You couldn't fix the account by re-entering credentials. You'd have to just delete the account and re-add it. Problem solved. PITA.
Now, customer has a new iphone 6 and it's only been like a month and a DIFFERENT email account (Network Solutions domain) has crapped out in the same manner. Again, had to delete and re-add to fix the problem, could not fix it otherwise.
Does anyone know why this is happening? Obviously it wasn't the phone itself since it's happening on the new phone as well.
New phone has IOS9 on it by the way.
Now, customer has a new iphone 6 and it's only been like a month and a DIFFERENT email account (Network Solutions domain) has crapped out in the same manner. Again, had to delete and re-add to fix the problem, could not fix it otherwise.
Does anyone know why this is happening? Obviously it wasn't the phone itself since it's happening on the new phone as well.
New phone has IOS9 on it by the way.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Iphone mail account becomes corrupt
What type of accounts were they set up as? POP - IMAP? And what are the other accounts that work fine set up as?
Is there any type of security on the problem accounts? SSL, TLS, etc?
Any off the wall port settings?
Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.
RE: Iphone mail account becomes corrupt
>>>>> POP
No those are off on all accounts as recommended by the ISPs - Comcast and Network Solutions
No - 110 & 587
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Iphone mail account becomes corrupt
Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.
RE: Iphone mail account becomes corrupt
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."
RE: Iphone mail account becomes corrupt
RE: Iphone mail account becomes corrupt
1. Wow - late reply!!!
2. Changed settings - not really. Password for email works in Outlook and Web Mail, so no changes
3. I've never had bad Comcast service or support (knock on wood). Been with them since 2002.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares."