Paging on hold
Paging on hold
(OP)
Folks, I have a UCx w/7316e phones. I have paging set up and it works fine except when I put a caller on hold. It says no line key assigned, even though when I do a F*0 it shows it there. Clues please?
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RE: Paging on hold
Did you assign 2 line keys in Nortel settings?
Owner
Sideline Telephone Service Inc.
Canadian - Reseller
RE: Paging on hold
RE: Paging on hold
Is the button programmed as General Page (F60), Page Zone (F61X), or as a speed dial to the page group extension number?
RE: Paging on hold
RE: Paging on hold
so you can press that button when the set is idle and it will page
RE: Paging on hold
RE: Paging on hold
RE: Paging on hold
To make a page call, you need a free line appearance key. If you have only one line appearance key and you put the call on this key on hold, you couldn't make a second call. Go to your extension's configuration page, select Nortel Properties and look at the Number Of Lines value. If it is set to 1, you can have one and only one call on your phone...
RE: Paging on hold
my customer has 12 SCG buttons
you can page with only 1 line key
answer the call
press the soft key trans
press the page button
make the page
press rls which will reconnect you to the call
press hold
with 2 line keys
answer the call
press hold
press the second line key
press the page button
make page then hang up