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ARS Outbound Call issue

ARS Outbound Call issue

ARS Outbound Call issue

I have a Sip trunk correctly setup, cause my inbound calls come in fine, but whenever I start dialing outbound 1x, on the digit after the 1 i get an error sound incompatibility.

I have not changed anything on default ARS setup.

My sip trunk is using line group 0 for incoming and outgoing, and I see in ARS, everything is set to line group 0

RE: ARS Outbound Call issue

It sounds like you are dialing Overlap instead of en-block

you need to program the IPO to send the full number in one go rather than individual digits one at a time.

On a standard IPO this would be achieved by adding a semicolon ; to the end of the short-code for out dialing.

As we do not have partner mode (& I refuse to look at Muppet mode) in the UK I cant assist further.

Do things on the cheap & it will cost you dear

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