×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Restoring older voicemails

Restoring older voicemails

Restoring older voicemails

(OP)
Hello. I am new to callpilot. I have a user requesting us to bring back some old voicemails from 2 weeks ago. I back them up weekly, how do I do a 1 mailbox restore to at least go back one week. Any advice would be greatly appreciated.

RE: Restoring older voicemails

it all depends on the backup you have...if you did a user archive then you can restore just that user mailbox.

If you have a full system backup, then you have to restore everyone mailbox...if this is your case, tell the user it can't be done, the backup has been overwritten or whatever excuse you need to make. Satisfying one person and pissing off everyone else is not worth it, no matter who's requesting it.

RE: Restoring older voicemails

(OP)
I do have a user archieve, how do I proform it from there? I have never done it at all.

RE: Restoring older voicemails

Access CPMGR and go to System -> Backup/Restore ->Select a task : Restore from Archive and retrieve your archive, either from tape or network location then select the archive you want and select the person you want to restore once the archive has been retrieved.

RE: Restoring older voicemails

I've done these a couple of times, you MAY have to delete the mailbox first before it will restore.

It's a phone system, NOT a clock!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close