OCTEL 200 - Voicemail Not Working
OCTEL 200 - Voicemail Not Working
(OP)
Hello,
We have an Octel 200 and today calls stopped going to voicemail. When you dial the voicemail extension it just continuously rings. There are green lights on all the boards, but there are green and red illuminated on the FAX4 and ELAN cards. I am connected using a laptop running tera term via a USB to serial cable. Everything seems to boot up fine and I can see all the users when I use the update command. Is there a way to troubleshoot the red lights via the console?
Thanks.
We have an Octel 200 and today calls stopped going to voicemail. When you dial the voicemail extension it just continuously rings. There are green lights on all the boards, but there are green and red illuminated on the FAX4 and ELAN cards. I am connected using a laptop running tera term via a USB to serial cable. Everything seems to boot up fine and I can see all the users when I use the update command. Is there a way to troubleshoot the red lights via the console?
Thanks.
RE: OCTEL 200 - Voicemail Not Working
Ken Means
www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
RE: OCTEL 200 - Voicemail Not Working
Red lamps on the VCU could tell us something about a defective HDD.
///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx
RE: OCTEL 200 - Voicemail Not Working
@l t
1. ALL ACTIVITIES.
2. MAILBOX ACTIVITY.
3. PORT ACTIVITY.
4. LOCATION ACTIVITY.
5. MESSAGE ACTIVITY.
6. INTEGRATION ACTIVITY.
7. AP/VSA LINK ACTIVITY.
SELECT TRACE TO BE LISTED. (1 - 7, EMPTY LINE = EXIT).
:3
Enter port (Empty line = ALL)
:
Enter start time : Year Month Day Hour Minute or C (continuous)
:c
SoTel Systems/BSL Telephony Services
http://www.sotelsystems.com/managed-services/bsl
Tommy Bolden
RE: OCTEL 200 - Voicemail Not Working
RE: OCTEL 200 - Voicemail Not Working
Let me know if you have.
///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx