×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

*
*
*
*

Thanks. We have received your request and will respond promptly.

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

'Observe' feature of M3905 for Monitoring of Outbound Calls

thread798-175478

'Observe' feature of M3905 for Monitoring of Outbound Calls

'Observe' feature of M3905 for Monitoring of Outbound Calls

(OP)
Can anyone help me with tips as to how the 'Observe' feature
of the M3905  phone working with a  Meridian 61C can be used
for monitoring of not only inbound, but also outbound calls.

RE: 'Observe' feature of M3905 for Monitoring of Outbound Calls

Hi,

Using the observe feature for any type of set, if configured correctly will observe any call from that set. Incomming to ACD-DN, incoming to PDN, outgoing from PDN etc. Provided you activate the observe feature you will observe all calls both in and out from that agent.

Regards

RE: 'Observe' feature of M3905 for Monitoring of Outbound Calls

(OP)
matambanadzo,

Could you please elaborate how to configure the observe
feature correctly for M3905? Thank you.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close