Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Message light won't go out after listening to message

Message light won't go out after listening to message

Message light won't go out after listening to message

We have an issue with only one phone where when the user listens to her message and the message light will not go out.Have added a key to the phone so user can manually turn off the light but looking for a fix so she doesn't have to manually turn light off. This is a Nortel Option 11 using an Avaya Modular Messaging voice mail system. Have tried putting phone on different TN , also deleted and rebuilt the mailbox and rebooted the Modular Messaging server. This is a 3904 phone that only has her phone number on it. Any Ideas ?

RE: Message light won't go out after listening to message

So it turns it on fine I assume ?

How is the user listening to the message ? Does the OHV show that it is or is not trying to turn it off ?

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close