Audix sending email
Audix sending email
(OP)
Is it possible to send an email from within audix when a voicemail is recieved? As we have it set now, when a voicemail is received it is outcalled to a numeric pager at which point someone will call and check the voicemail, usually from a cell phone. This results in certain people having both a pager and a cell phone. I would like (if possible) to have audix send an email to the cell phone. I want to do this rather than outcalling to the cell phone because outcalling would eat up cell phone minutes whereas the email to the cell would not. Does anyone know if this is possible, and if possible, any suggestions on how to do this. Thanks for any help.
RE: Audix sending email
Yes the feature Internet Messaging is available for "Intuity Audix" see URL:
http://support.avaya.com/cgi-bin/gx.cgi/AppLogic+PdfPrint?pdfdoc=ia4plad1.pdf
or
http://support.avaya.com/cgi-bin/gx.cgi/AppLogic+Elmo#ELMO
to search for you particular Intuity administration information.
Hope this helps
Good luck
PBX
RE: Audix sending email
Audix won't send you an e-mail but will alow you to use the pop3 standard to retreive an e-mail from the pop3 server within Audix (Intuity Internet Messaging Feature). This means that the client software (e.g. Outlook) must be able to retreive messages. If your using IMAP and POP3 make sure that your mail-client is able to use them simultanously. I had problems using Netscape!
An other thing to be aware of is that if you retreive your message (using your mail-client) your message-led on your phone will turn off. And if you don't select "leave copy on server" within your mail-client you won't be able to listen to that message from your phone.
I hope this helps you!
RE: Audix sending email
José
Please let me know if this was helpful