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Digital Station Module Issue

Digital Station Module Issue

Digital Station Module Issue

IPO Basic Partner r 8 Added 16 digital station module to the unit and have the following problem: 1416s plugged into the expansion module come up with a garbled display, the phones can make and receive calls and the display is fine when viewing the Menu options. Same 1416 plugged into the main unit work fine...any direction greatly appreciated.

RE: Digital Station Module Issue

Shutdown ipo and unplug the power supply to control unit.
Give it 20 seconds and plug it back in again.
Are there any Nortel phones in this solution? IS this a DS16B? Nortel and Avaya should not be mixed on a DS16B.
Unplug all connections to the expansion unit and put them in one at a time. Check if the error persists with just one extension plugged in. One may have been plugged in to a PC.
Upgrade to a higher release within 8.1
8.1.95 may be suitable.

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