Adding New Users Extension??
Adding New Users Extension??
(OP)
Hello. Im having a problem adding new users extension. When I go through the set up. An i get to extension. It only have a drop down with other OlD extension. Could you please Help. I have the new agents added in. But they dont have a extension attached an i cant record their calls. Nice Perform 4.1
RE: Adding New Users Extension??
1. The extension desired is not created in the Integrations section of System Admin.
2. The extenstion is already assigned to another agent. Do a search in User Admin in the Agent ID / Extenstion field.
RE: Adding New Users Extension??