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area code issue
- Thread starter wichie13
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theislandtech
Technical User
I have no problem dialing ext 201 or area code 201
I don't use any dialing options in the nortel ext or nortel general settings (unless ext needs a special case)
Tends to cause dialing problems
Out of habit I hit the # key or the call soft key after my last digit
I don't use any dialing options in the nortel ext or nortel general settings (unless ext needs a special case)
Tends to cause dialing problems
Out of habit I hit the # key or the call soft key after my last digit
The solution is simple - don't use the pattern 2xx for your extensions - use a more specific pattern. For example, if your extensions are 221-238, you could change the pattern to 2[2-3]x. With this pattern, extensions 220-239 would be immediately dialed, but you could dial 10 digit numbers starting with 20, 21, 24-29 without any problems.
theislandtech
Technical User
With providers that don't require the digit 1 for LD, the above solution will not work as it will prevent you from dialing any AC in that range.
A way arround is to require your exts to dial 1 for LD calls then strip the digit 1 from the outbound route or in the trunk configuration.
More people today than ever are use to 10 digit dialing for LD due to cell phones etc
A way arround is to require your exts to dial 1 for LD calls then strip the digit 1 from the outbound route or in the trunk configuration.
More people today than ever are use to 10 digit dialing for LD due to cell phones etc
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