remote admin
remote admin
(OP)
Where can I find the info on setting remote admin. Thought I saw it is a training video now I cant find it.
Thanks
Wichie
Thanks
Wichie
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RE: remote admin
Method 1
Port Forwarding to Allow Remote Management
In order to enable access to the Web-based Configuration Utility of your UCX system from the public network, you should configure your router to forward the following ports to the IP address of your UCX Server (by default 192.168.1.200):
Rule Name
Port Number
Port Type
Secure Web Server (HTTPS) 443 TCP
With this rule enabled, you can access the UCx Web-based Configuration Utility using the address https://<public IP address of your router> (please note that you have to use https - not just http).
Method 2
The UCX remote access feature allows support of UCX systems remotely, without requiring opening ports on the customer premises firewall. Access is provided by a centralized OpenVPN server, secured by client certificates on the UCX system as well as the connecting PC.
To use the remote access package, you need to have OpenVPN installed on your PC or Mac computer. Additionally, you need to register the UCX system for remote access.
Please contact E-MetroTel support (support@emetrotel.com) to request a user or partner account to access the feature.
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To allow the VPN connection to be established, the UCX system must be able to communicate with our server (remote.emetrotel.org = 68.238.148.139) using the TCP port 1194.
Both of these methods can be found on the E-Metrotel WIKI- http://wiki.emetrotel.org/dashboard.action
I hope this helps and have a blessed Easter weekend!
www.ucidirect.com
Stocking Distributor for E-Metrotel
RE: remote admin
RE: remote admin
Your authorized E-Metrotel Reseller should be able to set you up as a "User" under their Remote Support settings that will allow you to have access to the systems that you have bought and registered to your account.
I know this works because we have resellers wanting to do the same through us. We are a Stocking Distributor, which is a little different than Reseller, but the process should be the same.
I hope this helps and have a blessed day!
www.ucidirect.com
Stocking Distributor for E-Metrotel