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VOICE 200 VMX OCTELSerenade 200 S.2.0.2-2 issue

VOICE 200 VMX OCTELSerenade 200 S.2.0.2-2 issue

VOICE 200 VMX OCTELSerenade 200 S.2.0.2-2 issue

Hi All

I have a Voice 200 connected to an MD110, where we cannot record new greetings to the mailboxes.
Any ideas?

No HW alarms. @l h -> OK
DEX 1 show no bad sectors
HDD is only half full

---------------- SYSTEM SOFTWARE RELEASE S.2.0.2-2 (12/26/97) ----------------
TUE 03/17 12:37:19 2015 XXXXX ID:6 S/N:208999 PBX:58

Let me know your comments.


RE: VOICE 200 VMX OCTELSerenade 200 S.2.0.2-2 issue

Have you been able to record greetings before and this just started?
Check to make sure the COS allows user changes to greetings
Create a new mailbox and verify if you have the same issue.

BSL Telephony Services/SoTel Systems
Tommy Bolden

RE: VOICE 200 VMX OCTELSerenade 200 S.2.0.2-2 issue

The mic of the handsed used by the customer was defective, therefore it was not possible to record...
It has now been solved, and the system is OK and working.


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