Setting Up a Voicemail destination from IVR

RLSbutton · Feb 16, 2015

I have a UCx 4.5. When setting up the IVR Choice 7, which gives callers an Option to leave a Voicemail Directly, I create Option 7 and then Choose Voicemail for the Destination. For some reason, the GUI is only letting me choose Voicemail for one of the extensions on my system, 42008. I cannot choose any other extensions.

Joseph Sus Jr. Nortel Enthusiast

http://www.joetheucxguy.com

UCXNortel · Feb 17, 2015

Are you wanting to leave voice mail directly for a DIFFERENT extension, or something else? Is the desired destination an actual extension or a virtual extension? That shouldn't matter, but just asking....

Need a little more info as to what you are doing or are desiring to do....

http://www.ucidirect.com

Stocking Distributor for E-Metrotel

RLSbutton · Feb 17, 2015

Hi UCxNortel, talked to EMT Support and it was an internal testing application, that is all figured out now.

Joseph Sus Jr. Nortel Enthusiast

http://www.joetheucxguy.com

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Setting Up a Voicemail destination from IVR

RLSbutton

Technical User

UCXNortel

Vendor

RLSbutton

Technical User

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