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Setting Up a Voicemail destination from IVR

thread1812-1744961

Setting Up a Voicemail destination from IVR

Setting Up a Voicemail destination from IVR

(OP)
I have a UCx 4.5. When setting up the IVR Choice 7, which gives callers an Option to leave a Voicemail Directly, I create Option 7 and then Choose Voicemail for the Destination. For some reason, the GUI is only letting me choose Voicemail for one of the extensions on my system, 42008. I cannot choose any other extensions.

Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com

RE: Setting Up a Voicemail destination from IVR

Are you wanting to leave voice mail directly for a DIFFERENT extension, or something else? Is the desired destination an actual extension or a virtual extension? That shouldn't matter, but just asking....

Need a little more info as to what you are doing or are desiring to do....

www.ucidirect.com
Stocking Distributor for E-Metrotel

RE: Setting Up a Voicemail destination from IVR

(OP)
Hi UCxNortel, talked to EMT Support and it was an internal testing application, that is all figured out now.

Joseph Sus Jr. Nortel Enthusiast
www.joetheucxguy.com

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