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database restore

database restore

database restore

I am not able to restore database from a callpilot 201i release 4 to callpilot 202i release 5. I am getting an error that due to server release difference database restore is not possible.
Is there any workaround for database restoration?? from release 4 to release 5.0

RE: database restore

This is not an upgrade you are doing a platform migration. You will need to load the upgrade wizard (which you can download from the patch library) on both Callpilot servers. Run the upgrade utility on the 201i and it will walk you trhough the process. The upgrade utility will do the back up for you, that is the back up you will need to use. When you have completed that on the 201i you then run the same utility on the 202 it will ask if you have data to restore. You must use the back up that was done using the upgrade utility.

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