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Fax messaging on Callpilot 5.0

Fax messaging on Callpilot 5.0

Fax messaging on Callpilot 5.0

(OP)
Hi,
I am trying to configure fax messaging on Callpilot 5.0. I can received faxes but unable to send fax.
any help is appreciated.

17:46:31:453 - CallPilot 05.00.41.167, Copyright 2012 Avaya Inc. All Rights Reserved
17:46:46:546 [4972, nrm, Common] - CFaxListCtrl::MergeFaxFiles(): lpszFaxFile == NULL
17:46:46:562 [4972, nrm, Common] - CFaxListCtrl::MergeFaxFiles(): Number files = 1
17:46:46:578 [4972, nrm, Common] - CNdaFxSrvApp::InitInstance(): Command line - "C:\Program Files\Avaya\CallPilot\fax\nmquick.exe" "C:\Program Files\Avaya\CallPilot\fax\temp\F006902d.TIF" "Console nite forward.rtf"
17:46:46:593 [2608] - Application Mode
17:46:46:609 [2608, nrm, Common] - Command Line Mode == 0
17:46:46:625 [2608] - CIMAPServer::DoProtocolLogon try to open IMAP connection with main server
17:46:46:640 [2608, nrm, Common] - mm_log <tcp_open port=143, service=imap, host=[10.10.7.10]> <0>
17:46:46:656 [2608, nrm, Common] - mm_log <Trying IP address [10.10.7.10:143]> <0>
17:46:47:328 [2608, nrm, Common] - mm_notify <CALLPILOT.yourdomainname.com CallPilot IMAP4rev1 v05.00.41.20 server ready> <0>
17:46:48:062 [2608, nrm, Common] - mm_exists <0>
17:46:48:203 [2608, nrm, Common] - mm_log <Mailbox is empty> <0>
17:46:48:218 [2608] - CIMAPServer::DoProtocolLogon opened connection with main server
17:46:48:234 [2608] - CIMAPServer::Logon IMAP connection opened
17:46:48:250 [2608] - CIMAPServer::XNortelIsGRUser sending X_NORTEL_ISGRUSER
17:46:48:312 [2608] - CIMAPServer::XNortelIsGRUser unexpected TAGGED response
17:46:48:328 [2608] - CIMAPServer::XNortelIsGRUser failure <00000004> <BAD> <Command unrecognized: X_NORTEL_ISGRUSER>
17:46:48:343 [2608] - CIMAPServer::XNortelCallBackDN sending X_NORTEL_CALLBACKDN
17:46:48:359 [2608] - CIMAPServer::XNortelCallBackDN unexpected TAGGED response
17:46:48:375 [2608] - CIMAPServer::XNortelCallBackDN failure <00000005> <BAD> <Command unrecognized: X_NORTEL_CALLBACKDN>
17:46:48:390 [2608] - CIMAPServer::XNortelFetchMCESystem sending X_NORTEL_FETCH_MCE_SYSTEM
17:46:48:406 [2608, nrm, Common] - * MIN_PSSWDLEN <4>
17:46:48:640 [2608, nrm, Common] - * FQDN <callpilot.yourdomainname.com>
17:46:48:656 [2608, nrm, Common] - * VERSION <05.00.41.20>
17:46:48:671 [2608, nrm, Common] - * SEARCHBASE <dc=nortel,dc=ca>
17:46:48:687 [2608, nrm, Common] - * COVERPAGE <>
17:46:48:703 [2608, nrm, Common] - * ADDRESSBOOK <>
17:46:48:718 [2608, nrm, Common] - * MYCALLPILOT <http://callpilot.yourdomainname.com>;
17:46:48:734 [2608, nrm, Common] - * CND_FQDN <>
17:46:48:750 [2608, nrm, Common] - * CND_SEARCHBASE <ou=subscribers,dc=nortel,dc=com>
17:46:48:765 [2608] - CIMAPServer::XNortelFetchMCESystem complete
17:46:48:781 [2608] - CIMAPServer::XNortelUserCOS sending X_NORTEL_USERCOS
17:46:48:984 [2608] - CIMAPServer::XNortelUserCOS complete
17:46:49:000 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> ref'd 2
17:46:49:015 [2608] - CIMAPServer::XNortelMCEUpgrade sending X_NORTEL_MCE_UPGRADE
17:46:49:046 [2608] - CIMAPServer::XNortelMCEUpgrade complete
17:46:49:062 [2608, nrm, Common] - mm_log <IMAP protocol error: Bogus sequence in FETCH> <2>
17:46:49:078 [2608, nrm, Common] - mm_log <Bogus sequence in FETCH> <2>
17:46:49:093 [2608] - CreateFaxAddress()
17:46:49:109 [2608] - FAX=1733@callpilot.yourdomainname.com
17:46:49:125 [2608] - SendSMTPMessage()::start
17:46:49:140 [2608] - CSMTPServer::DoLogon opening SMTP connection with main server
17:46:49:156 [2608, nrm, Common] - mm_log <tcp_open port=25, service=smtp, host=[10.10.7.10]> <0>
17:46:49:171 [2608, nrm, Common] - mm_log <Trying IP address [10.10.7.10:25]> <0>
17:46:54:109 [2608, nrm, Common] - mm_log <SMTP greeting failure: 421 CALLPILOT.yourdomainname.com(137.135.128.128) I am busy. Try again later...> <2>
17:46:54:125 [2608] - CSMTPServer::DoLogon SMTP connection failed
17:46:54:140 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> eCredCancelled
17:46:54:156 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> ref'd 1
17:46:54:171 [2608] - CQuickFax::SendSMTPMessage:Logon to SMTP server failed
17:46:54:187 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> released 0
17:46:54:203 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> reset
17:46:56:484 [2608] - CIMAPServer::Reset IMAP connection closed
17:46:56:546 [2608, nrm, Common] - mm_notify <CALLPILOT.yourdomainname.com IMAP4rev1 server terminating connection> <4>
17:46:56:562 [2608, nrm, Common] - mm_log <Winsock cleanup> <0>
17:46:56:578 [2608, nrm, Common] - nmcred: <3971729, 10.10.7.10> released 1
17:46:56:593 [2608] - Exit
17:46:56:609 [2608] - Delete File C:\Program Files\Avaya\CallPilot\fax\temp\F006902d.TIF



When i telnet to the SMTP server I get this: 421 CALLPILOT.yourdomainname.com(137.135.128.128) I am busy. Try again

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