Paging F60
Paging F60
(OP)
Using F60 will page the paging group defined as the Default Paging Group. Have a system where this was working yesterday but today when they do F60, they get a message on the screen saying "401 busy" (401 being configured as the default group). The group is configured to skip busy extensions as well.
Any ideas what might be causing that busy condition or how to release whatever is holding it up.
Any ideas what might be causing that busy condition or how to release whatever is holding it up.
RE: Paging F60
Check the operator panel under pbx to see if there are any extensions in the 401 group that are busy.
I had this happen before - it turned out to be a phone in my page group that was not hung up.
Owner
Sideline Telephone Service Inc.
Canadian - Reseller
RE: Paging F60
Retail environment where they are really rough on the hardware!
RE: Paging F60
Sounds just like my customer.
What I don't understand, if the feature 60 is supposed to skip busy sets - why did it not skip the off hook set ?
Owner
Sideline Telephone Service Inc.
Canadian - Reseller
RE: Paging F60
RE: Paging F60
Is there a time out setting available for the paging ?
Owner
Sideline Telephone Service Inc.
Canadian - Reseller
RE: Paging F60
RE: Paging F60
Owner
Sideline Telephone Service Inc.
Canadian - Reseller
RE: Paging F60
we have implemented a timer when using the paging (F6x). It is currently set at 120 seconds. But it can be adjusted lower is needed. Watch for an update to the paging information on our wiki (wiki.emetrotel.org) for details on adjusting this timer.
look at the globals_custom.conf file -> PAGE_MAX_DURATION=xx, where xx = the number of seconds to timeout
RE: Paging F60
I guess the squeeky wheels get the grease !!!
You guys are awesome.
Thanks for the excellent support.
UCX ROCKS!!!
Owner
Sideline Telephone Service Inc.
Canadian - Reseller