Mas 90 4.0 lost keys, have 3.71 working

You should be able to print out the keys from 3.71 and use them in 4.3, I have.

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Thanks, that was the first thing we tried. But the keycode for 4.0+ had more characters to fill than the 3.71 codes.

I will try again as soon as I am able and get what 4.0+ is looking for vs what we have for codes.

Have 4.05, 4.1, 4.2 in my hands.

Put 4.0 into my Win8 machine and got to the "Enter Company Information" screen.

Asking for Company Name, Reseller Name, Serial Number, Customer Number, User Key, Product Key (5 blocks of 5 characters) and Object Interface Key (Optional)

I pulled a 3.71 registration report and have:
Company Name, Reseller Contact, Registration ID (6 digit number), Serial key for M90 System Activation (7 digit number) and Unlocking key (20 digit code), Serial key for 11 other modules each having a 11 digit Activation and 6 digit code.

So the requested information does not line up. I plugged in the numbers where I thought they should go and 4.2 is telling me I am missing information. The biggest one for me is that the Unlocking Key (Product Key?) is short by 5 characters.

Do you have any documentation at all with the v4.xx disk? One thing you can try is to register on the Sage Customer portal. If you can then you should be able to pull up all the numbers in the company profile.

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There is no documentation that I can find.

I have started another thread on:
Where can I find the Sage Customer Portal, and would they have the information even though we went through a vendor?


Thanks

Everyone goes through a vendor. If you can create a profile and log in, you should be able to retrieve the keys.

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Course it can not actually be easy. Sage Customer Portal wants a 10 digit account number starting with a 4. Our last Sage invoice has our customer number as a 9 digit starting with a 1.