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VoIP Phones 1150's Not Ready

VoIP Phones 1150's Not Ready

VoIP Phones 1150's Not Ready

Hello all. we have some 1150 VoIP phones which are on Contact Center Manager. Every now and then they just seem to drop to not ready? if it was just one or two I'd say user error but not 12 phones. they stay in NRD for about 1min and no you can't hit the NRD key again to get out. after the min is up they come off of NRD like nothing ever happened. does anyone have an idea to fix this?? I have defaulted the phones too...

RE: VoIP Phones 1150's Not Ready

Does this happen to all of them at the same time, or specific times, like after the agent has just completed a call?

RE: VoIP Phones 1150's Not Ready

this happened to them all at the same time. I've looked at the Login / Logout reports and it looks like every second the phones were trying to login and logout. this lasted for about 1 min and then just stopped?? and they could get out of the NRD state..

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