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Norstar cics line ringing ?

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commom

commom

Vendor
Mar 13, 2008
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I have a norstar cics with 3 lines. Line 3 is shared with a fax machine. I have line 3 in a line pool and set to appear only ,yet it still rings on extn 21 one short ring before going to the fax machine. Is there a way to have it not ring the phone at all?
 
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