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One Domain Will Not Receive Mail From Any Users

One Domain Will Not Receive Mail From Any Users

One Domain Will Not Receive Mail From Any Users

(OP)
None of our users can send send mail successfully to specific users at one Domain name. The users do not get any error messages -- the mail just does not get to the users at the other end. The folks I'm sending the e-mail to sasy our mail is not going to there spam account.
This started to happen just days before we switched from a local Email Service Provided to gmail.

I don't know much about this, but is there anything on our end that can be prevenying this mail from getting to the users.

RE: One Domain Will Not Receive Mail From Any Users

You are accessing Gmail via a web browser and sending an email to a domain, let's call it bob@bobsdomain.com, correct? Does that domain reside on an ISP's mail server or do they have an in-house mail server? You stated you are not getting any error or non-deliverable messages so that would mean it is at least heading their way. Need to either chat with their ISP and see if you are hitting their mail server or an Admin onsite to see if you are getting caught in a SPAM filter or have your IP blacklisted for some reason.

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