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callpilot problems on cs1000
- Thread starter mycotel
- Start date
It sounds like her DID number is in the SDN table within Call Pilot Manager pointing to an Auto Attendant.
You would need to remove this SDN entry and ensure she has a voice mail box so that her external greeting will play instead of the auto attendant.
You would need to remove this SDN entry and ensure she has a voice mail box so that her external greeting will play instead of the auto attendant.
EddieDuece
IS-IT--Management
Can she log into her vm box? If so it wouldn't be an SDN issue but a forwarding or IDC issue.
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