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Netvault - SL500

Netvault - SL500

Netvault - SL500


We have a customer that is using Netvault.
They have a Sl500 with 2 drives.(with 2 x PSU's)
Netvault display the drives as follows:
Drive 1 (unknown) - the customer logged a call for this drive
Drive 2 (idle)
The SL500 service required is flashing. Library is till working with one drive.

I checked the Sl500 - noticing the top PSU light is off and the bottom one is on.

SLC indicated - No errors for drives and robot - it just indicated that one PSU is inoperative.

I would have thought it will mark the drive 1 as inoperative, due to faulty PSU, etc???

Any idea why the drive 1 is marked (UNKONWN) in Netvault and also not down in SLC???

Unfortunately I am not use to Netvault...

I ordered a PSU...

Thanking in advance...

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