SDN working local but not remote ?
SDN working local but not remote ?
(OP)
Chaps need your valued advise
Have an issue with SDN's been working fine & think the issue has popped up since
a recent INI on the switch Rls 5.5 CS1K M MG with 600 SP Server (MGate)
SDN's already set aren't recognising the remote sites set as ACD NCFW to the CPilot (Central) anymore ?
Steps Taken: Tried Phantom option rather than ACD,Re-created ACD's MAXP 1, Deleted SDN's and Re-Created still CP doesn't see
the string and gives the usual non subscriber response
However the Local SDN works fine to the application, I may try the ARDN Prompt in RDB but why
as I think its the INI that's upset things
Me thinks a possible CP Reboot maybe ?
Appreciate your guidance beforehand
Cheers!!
Have an issue with SDN's been working fine & think the issue has popped up since
a recent INI on the switch Rls 5.5 CS1K M MG with 600 SP Server (MGate)
SDN's already set aren't recognising the remote sites set as ACD NCFW to the CPilot (Central) anymore ?
Steps Taken: Tried Phantom option rather than ACD,Re-created ACD's MAXP 1, Deleted SDN's and Re-Created still CP doesn't see
the string and gives the usual non subscriber response
However the Local SDN works fine to the application, I may try the ARDN Prompt in RDB but why
as I think its the INI that's upset things
Me thinks a possible CP Reboot maybe ?
Appreciate your guidance beforehand
Cheers!!
Talk To Other Members
RE: SDN working local but not remote ?
endend up pointing the ACDDN's DIRECT to the main site SDN rather than
the CP main DN which had always been set up & working for those remotes
that SDN is pickung up & is working as it should now !!
Still wouldn't mind your take guys
Cheers!!
RE: SDN working local but not remote ?
It's a phone system, NOT a clock!
RE: SDN working local but not remote ?
I'm now pointing the ACDDN's to the actual SDN not the CDN Main...Still scratching
my head that is !!
Cheers!!