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CallPilot Speech Recognition

CallPilot Speech Recognition

CallPilot Speech Recognition

We recently upgraded to Avaya CP 5.01 , working great so far . During the install the tech noticed that we have the keycode for Speech Recognition . Out tech explained this allows callers to access their mailbox by speaking the mailbox number , password , play , etc . Has anyone used this feature ? Does anyone have the set by set instructions on how to setup this feature ? I have searched the Avaya site , haven't found much info on setting up this feature .
Many thanks in advance , this site has been very helpful over the years !

RE: CallPilot Speech Recognition

Download the CP NTP package
The "Speech Activated Messaging" manual, CP Administrators guide and the M1 CP Server Configuration NTP might assist

Just a thought ....


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