×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

*
*
*
*

Thanks. We have received your request and will respond promptly.

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Discontinuing use of call pilot auto attendant.

thread1553-1721242

Discontinuing use of call pilot auto attendant.

Discontinuing use of call pilot auto attendant.

(OP)
Hi again folks. My company wants to discontinue using the auto attendant and simply use the receptionist for day and night service for night. DO I just reroute a CLID to accomplish this?
Thanks.

RE: Discontinuing use of call pilot auto attendant.

In Call Pilot the Service Directory Number (SDN) will have to be deleted. This should also refer to the same number in the PBX, typically an ACD or CDN. If you then Night Call Forward this number to the receptionists extension, inbound calls should then go to that phone. If this does go in to voice mail after hours/lunch/busy times, the voice mail box will need to have this ACD/CDN extension listed in it, for the voice mail to pick up the call.

RE: Discontinuing use of call pilot auto attendant.

(OP)
Thank you for your help.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close