FrankfromTN
Technical User
Good morning all,
Glad I ran across this forum and hope someone can help me out. I am at a users home, using satellite internet (I know) and connecting to work apps via Cisco VPN account. Has been working for a year and all of a sudden, cannot login to VPN. VPN IT are amazed that I can ping all necessary octets of the same range but not the particular one that I need. User account is power user with no admin access so she couldn't have made changes. Initially, before knowing this octet issue, I uninstalled and reinstalled the client as well as imported the necessary pcf file. No go. Tried a beta client to no avail also. We can access every website that I can type (other than ccleaner.com?) and even all SSL sites. I am not 100% network savy but hope I can give you the info that you need to help me troubleshoot this.
Thanks,
Frank
Glad I ran across this forum and hope someone can help me out. I am at a users home, using satellite internet (I know) and connecting to work apps via Cisco VPN account. Has been working for a year and all of a sudden, cannot login to VPN. VPN IT are amazed that I can ping all necessary octets of the same range but not the particular one that I need. User account is power user with no admin access so she couldn't have made changes. Initially, before knowing this octet issue, I uninstalled and reinstalled the client as well as imported the necessary pcf file. No go. Tried a beta client to no avail also. We can access every website that I can type (other than ccleaner.com?) and even all SSL sites. I am not 100% network savy but hope I can give you the info that you need to help me troubleshoot this.
Thanks,
Frank