Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


New Extension Range

New Extension Range

New Extension Range

I currently have 61xx and 62xx extensions. I have added 63xx extensions and mailboxes. I can log into the mailboxes,but only get system message (enter extension number)after 4 rings instead of user greeting. Get same greeting when pressing message button instead of asking for password.I assume its a dial plan issue, but not sure if the problem is on the AAM or CM. I am new to Avaya, so any advice would be appreciated.

RE: New Extension Range

its the CM side in the public unknown but it depends on how yours was setup

• Define Public Numbering. Ensure to administer an entry to match
Ueach extension the message server will be vayating. For this
example extension 8XXX is used. For the trunk group use the
same trunk group number created above (7 for example).
UnoteU: No more than 7 digits should be sent, so administer with a blank
CPN Prefix. Ext Len and CPN Len values should not be more than 7.
This UmayU not be applicable with current CM releases.
list public-unknown-numbering Page 1 of 2
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
8 2 8
5 3 5
5 3 130 5
4 4 13 1415263 11

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: New Extension Range

Thanks for your help. I put the digits in but forgot the AAM trunk group. Working fine now.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close