×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Outlook crashing on computers running from Exchange Server

Outlook crashing on computers running from Exchange Server

Outlook crashing on computers running from Exchange Server

(OP)
Hi Guys,

I'm going to look at a network later on which has got Windows Vista running Microsoft Outlook from an Exchange Server.

I don't really know specifics yet but it keeps crashing out. They've been told it's due to their slow network speeds but it worked before. It isn't specific to a computer as it happens across the network so I'm guessing it'd be something to do with the exchange side of things.

Does anyone know where to start to start looking at the problem?

I'll be to do a system look over on the of the computers and see if anyone error messages or codes come up when I get there and will have full access to what I need.

Thank You
Luke

RE: Outlook crashing on computers running from Exchange Server

Hi Luke,

There's not much to go on here, you'll need to get on site to get a better idea.

I would start by checking the Exchange server Application event log. Also check the System event log for general problems.
All versions of Exchange have extended logging capability, there are a couple of dozen categories that you can set higher-then-default levels of logging, have a Google for how to do this before you turn up on site as it's not straightforward. Remember to reset logging to default levels afterwards, verbose logging can generate a huge amount of logs.
For Outlook 2007+ if you hold down Ctrl and right-click the Outlook system tray icon (by the clock) there is a Connection Status option which can be useful.

Good luck!

RE: Outlook crashing on computers running from Exchange Server

(OP)
Thanks CQ, Will check that out now before heading over.

OK Chris, thanks

RE: Outlook crashing on computers running from Exchange Server

(OP)
I'm having a look at the computers now. It seems to hang (not responding) rather than crash out.

There's several mailboxes running through and when changing between mailboxes is when it hangs, could this be due to a data change? It didn't do this 2 weeks ago and has only started happening since then, what could've changed since then?

Is it computer related or could it be a switch related problem if its got a reduced bandwidth?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close