tripplanningmom
Technical User
On the last day of the month (Wednesday) I applied a payment to an invoice per the notes in the job that the customer "prepaid in full". I updated the batch that the invoice was in. Today, I had a sales slip in my inbox. It had the prepayment on it. These usually get applied to accounts receivable prior to the related jobs being submitted to me for billing. That wasn't the case this time. Items were submitted to me in reverse order which has me somewhat confused.
The problem is that I now need to make sure the prepayment shows up in accounts receivable. It doesn't yet because it was never entered. . .only applied to the invoice. The customer account has a $0 balance because the invoice has been updated that had a payment applied to it.
I need to get this taken care of as quickly as I can. It's a unique situation that I've never seen before so I'm stumped on how to handle it. I would greatly appreciate input that anyone out there might have.
The problem is that I now need to make sure the prepayment shows up in accounts receivable. It doesn't yet because it was never entered. . .only applied to the invoice. The customer account has a $0 balance because the invoice has been updated that had a payment applied to it.
I need to get this taken care of as quickly as I can. It's a unique situation that I've never seen before so I'm stumped on how to handle it. I would greatly appreciate input that anyone out there might have.