UCX 50 - Silent Monitoring
UCX 50 - Silent Monitoring
(OP)
I know there is a silent monitoring feature available. How exactly do I configure this, and then how does a user actually perform the monitoring?
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UCX 50 - Silent Monitoring
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RE: UCX 50 - Silent Monitoring
The ChanSpy feature allows silent monitoring starting with a randomly selected extension. The ChanSpy Direct allows silent monitoring starting with a specific extension.
While on the call, the caller can
a) change the volume by pressing the # key (cycles in the sequence 1 2 3 4 -4 -3 -2 -1 and over again).
b) switch to another active extension by pressing the * key
c) switch to a specific extension by dialing the extension and pressing #
RE: UCX 50 - Silent Monitoring
RE: UCX 50 - Silent Monitoring