Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Removing subscriber in MAS

Removing subscriber in MAS

Removing subscriber in MAS

Hello all,

I am having issues to remove a subscriber in the MAS server integrated with exchange.
I run the procedure and it says process completed successfully.

But I have wait more than 3 hours and when I tried to use the same subscriber the system is telling me the profile is in use.

Please let me know your comments,
Kind regards

RE: Removing subscriber in MAS

I tried to created a new user and I received the folowing error:

Unable to access Modular Messaging Information

I think this error could be related to the same issue.

RE: Removing subscriber in MAS

Unable to access Modular Messaging Information could be any number of things. It could be that the MAS does not know about the account yet (FEDB hasn't updated from the Peer Directory server or the Peer Directory server hasn't gotten replication information from AD where the object creation was done). Or the Exchange mailbox doesn't exist for the account in question yet. Depending on your Exchange backend version Exchange may not actually build/create the mailbox for an Exchange enabled AD account until the first logon to the mailbox or when the first email message is attempted to be delivered to the email address.

RE: Removing subscriber in MAS

When you say you removed the user from the MAS what steps did you use to achieve this ?

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Removing subscriber in MAS

I use the modular messaging tasks tab for AD profiles.
It looks like I need to run the FEDBsync tool.

I am tryting to find a document or a video about that, is there any one that can provide me more information about this tool?

Kind regards

RE: Removing subscriber in MAS

If you were certified on this product you would know. Information surrounding that is not publicly available. You should work with a certified Avaya Business Partner or Avaya to get your task done appropriately. Or you can search these forums to try your luck at going at this alone.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close