Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

New user Aspect

New user Aspect

New user Aspect

Hi there Guru's

I am extremely new to the this scene. I was currently appointed to run the systems in the call center where i currently work. i have no previous experience at all, but have technical computers experience and so forth. any tips anybody can give me , please ask if i must elaborate cause not sure and what am i allowed to do.

RE: New user Aspect

Good question! I suggest trying what I did.
1. Go to http://support.aspect.com
2. Find the link to request a system ID login.
3. Submit the request for a login. After a few days (and assuming your company's licensing fees are in good standing), they will give you access to a web portal where you can open tech support tickets and read the manuals for the particular system you will support. If it is Unified IP, there is a decent knowledge base and technical library. One of the PDFs is called "Troubleshooting Guide" and contains good recommendations about the things you should be doing day-to-day. I hope this helps you. Thanks

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close