We have a T1 (PRI) tap card installed in a server and are attempting to troubleshoot audio quality issues. First want to make sure we are using the optimal tap point. What is the best or preferred location to tap the T1?? Out of the smart jack, CSU or PBX? If you change the tap point does that change the wiring you need to use(straighthrough, cross the pairs or cross flip)? We aren't sure the exact configuration of wiring we need, the manual is not totally specific but leads you to believe straightthrough is the proper way. We started with straighthrough rj48 which gets us audio with one half of the conversation airly clear while the other side (local side) is completely muffled Ive tried other configurations but can't remember getting any sucessful results. Also it was recommended that the cable used to do the tap not be any longer than 10FT. This is next to impossible based on where everything is located. The smart jack is located in the basement and brought to the PBX on cat5e. That run totals probably about 125ft. We tapped at that point and added about another 50ft to the recorder. We were going to move the smart jack next to the PBX if we think the length after the smart jack may be an issue... Either way we would always be more than 10FT from the server. This could also have nothing to do with the wiring itself and merely be configuaration of the frame settings etc which is way over my head and the comapny installing the recorder is dealing with that aspect. Anyone have any recommendations or any starting points? Even some certainty on the wiring type to use would be a great help. We have a TAP card not a TERM.
Thanks in advance for all your help.
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