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CallPilot DM causing Outlook crash

CallPilot DM causing Outlook crash

CallPilot DM causing Outlook crash

I have only a handful of CallPilot desktop messaging users, but with one of them it's suddenly causing Outlook to crash. Version is latest for 5.0 ( When I add the CallPilot mailbox to the user's default mail profile, Outlook crashes within about a minute. This is the error from Windows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.4760.1000
Application Timestamp: 4ba8fefd
Fault Module Name: StackHash_3cad
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000374
Exception Offset: 000c380b
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 3cad
Additional Information 2: 3cad0d3142e4f3564bc9092582624891
Additional Information 3: 31a7
Additional Information 4: 31a74d7d0a5474b387828bc950b357f7

Stackhash errors suggest a Data Execution Prevention issue, but DEP is turned on only for essential Windows programs and services, and I don't want to turn that off in order to isolate exceptions (the only other option).

I don't know what 3cad is. Seems to be either 3D graphics rendering software, or a piece of the Intel chipset.

I suspect this is not a CallPilot issue, since I'm not seeing it anywhere else, but wondering if anyone out there has seen something similar. Thanks!

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