New Number for KRS

Question

New Number for KRS

Crowtalks (TechnicalUser)

(OP)

17 May 13 14:08

I have a keycode auth to add to a BCM 400 4.0

It has been almost 3 years since I added a keycode to a BCM and the last number I used (800-4-NORTEL) has been disconnected...does anyone know the new number to call for KRS, or the new procedure for that?

Thanks, Jim

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

Splic3d (Vendor) · Answer 1 · 2013-05-17 14:22:48

The KRS is with Avaya now. The vendor you got bought the auth code from should have done that for you and sent the keycode file to you.

www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

atcom (Vendor) · Answer 2 · 2013-05-17 16:17:01

If you have an Avaya login it's at krs.avaya.com

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

Crowtalks (TechnicalUser) · Answer 3 · 2013-05-17 17:28:18

Yes, I know it's with Avaya and we are the Vendor...if I had been buying them over the the last two or three years I would have known when they changed how you access KRS. The question remains, do I go through Avaya via my SSO login, or is there a number to call?

Jim

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

Crowtalks (TechnicalUser) · Answer 4 · 2013-05-17 17:31:17

atcom wrote: If you have an Avaya login it's at krs.avaya.com

Thanks for the info atcom...that's what I was looking for...

Jim

"If I had known it would turn out like this, I would have became a locksmith" Albert Einstein

NCSS NCTS NCTE CS1000E
Mitel 3300 4.2 basic & advanced, 5000 4.0, NuPoint I&M 4.2

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New Number for KRS