I have a meridian 1 converted to a cs1000e 7.5 with a 201i call pilot v5.1. I am trying to set up a new IVR with an announcement in AACC 6.2. I see the voice segment variables set using values like ccms_ann:34. The problem is I have no idea where to set up that ccms_ann:xx announcement. The docs say to go into the ccms server utility and create a voice file with the voice prompt editor but when I log into the server utility I dont have a voice prompt editor. Does anyone know what I missed?
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