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Export agents on AACC 6.2

thread959-1709108

Export agents on AACC 6.2

Export agents on AACC 6.2

(OP)
Hi There

I want to bulk add users to AACC 6.2. I have downloaded the sample template but it doesnt have all the fields. Is there a way i can export a bunch of users to get additional coloums? Most of my users are on CCT as well.

Kind regards

RE: Export agents on AACC 6.2

No, you got all the available fields in that template.
You can fill in the 'Username' to create a CCT user though.
For furter information (and tips; I would create serveral import files if multiple supervisors are needed) check page 203 of the NN44400-611_04.01_Client-Administration_November_2012.pdf
http://support.avaya.com/css/P8/documents/10016790...

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