Export agents on AACC 6.2
Export agents on AACC 6.2
(OP)
Hi There
I want to bulk add users to AACC 6.2. I have downloaded the sample template but it doesnt have all the fields. Is there a way i can export a bunch of users to get additional coloums? Most of my users are on CCT as well.
Kind regards
I want to bulk add users to AACC 6.2. I have downloaded the sample template but it doesnt have all the fields. Is there a way i can export a bunch of users to get additional coloums? Most of my users are on CCT as well.
Kind regards
RE: Export agents on AACC 6.2
You can fill in the 'Username' to create a CCT user though.
For furter information (and tips; I would create serveral import files if multiple supervisors are needed) check page 203 of the NN44400-611_04.01_Client-Administration_November_2012.pdf
http://support.avaya.com/css/P8/documents/10016790...