Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

RONA and Vectoring

Status
Not open for further replies.
MatthewM

MatthewM

MIS
Jun 18, 2001
29
US
If I was to write a vector that queued to a certain split, and that split had RONA enabled to redirect after four calls to another VDN, would the RONA redirection happen instead of the subsequent vector steps?

 
Sort by date Sort by votes
RONA only applies when an Agent phone rings x amount of times, not for number of calls in queue, so you should be ok.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

Chris B
  • Locked
  • Question
Invalid Extension Vectoring 1
Replies
2
Views
289
ZeroZeroOne
ZeroZeroOne
Alaskatelecom
  • Question
SIP J179 and Call Park - not working 1
Replies
3
Views
335
ZeroZeroOne
ZeroZeroOne
Scuzzie2k
  • Locked
  • Question
IP Office 500 and Avaya Workplace
Replies
2
Views
268
Scuzzie2k
Scuzzie2k
murpr
  • Locked
  • Question
Pull Station and Agent information via API? 1
Replies
2
Views
359
murpr
murpr
hcmbmt
  • Locked
  • Question
SMGR and CM sync but change no update
Replies
3
Views
414
hcmbmt
hcmbmt

Part and Inventory Search

Sponsor

Back
Top