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CCMS blue db credentials

CCMS blue db credentials

CCMS blue db credentials

Hello, my question is:
Where do I give user access to the blue database on our CCMS server. I want to query the blue db with ODBC. I am able to login with sysadmin and the password when I test the connection and it works. But I want to login with another account. I had this working before. I just need to create a new user and give that user read access. I've been looking all over and can't seem to find docuementation on this procedure.
Thank you in advance. - HelpAtWork.

RE: CCMS blue db credentials

I have found the answer to my question and will post it here.

On the CCMS server you open up Server Utility. Add a user there and give access to the adminGroup.
I tested the ODBC connection with the account and I am to login.

Nortel Contact Center – Manager
Administrator’s Guide
Product release 6.0 Standard 1.0 November 2005 page. 323

Sincerely HelpAtWork

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