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Case Management

Case Management

Case Management

Looking for someone with setup knowledge of Case Management. We are getting the following two errors after clicking 'ADD'. I have checked the AB setup for S/WM and we have 'Service Provider' setup.

1. Address Number - Invalid

A form level error has occurred.
CAUSE: The address number entered is not found in the Address Book
Master file (F0101).
RESOLUTION: Enter a valid address number.
ER Details:
Form P90CG504_W90CG504A
Event Post Dialog is Initialized
Line No 30
BSFN Details:
Source File n1701540.c
Source Line 288
Error ID 0037

2. S/WM Service Provider Info Missing

A form level error has occurred.
Cause: S/WM Service Provider Information is not set up for the user.
RESOLUTION: Go to Address Book to inquire user address number. Go to S/WM
Information and set up Service Provider Information.

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