We have a networked printer a HP LaserJet P4515tn. A user is trying to print from the manual feed tray. However some issues, firstly this is a 5 tray printer and there is only tray 1 and the manual feed tray available. Secondly the A4 option is also not available in the printer paper type properties. If I print to the manual feed it states the size is outside the printable area (in MS Word, also no A4 option) in any case it doesnt print properly of course. All other users who print to this printer dont have this problem, they can see all 5 trays and can print to the manual feed using the same document without any issues. I also noticed after reinstalling the printer that tray 3,4,5 became available yet when i selected them it gave one of those 0xx memory reference errors (not sure exact as i clicked ok and now cant replicate the issue) however these trays are now not available.
Happy to clarify further, hope somebody can help?
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