×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Email alert notification doesn't work on our system any more

Email alert notification doesn't work on our system any more

Email alert notification doesn't work on our system any more

(OP)
Hi Everyone,

I have a big problem about our sharepoint server 2007.
Administrator restarted the server computer and from that time the email alert notification is not working.
I experienced that sharepoint server doesn't call my dll which implements IAlertNotifyHandler. I cleared my source code. It should write only a log file when it is called but the log file isn't created (everyone has read/write rights on the folder).
With the original alerttemplates.xml file the original formatted emails are sent correctly, but with my file they aren't. Before the system restart it worked perfectly.
Administrator said to me he didn't do other thing only restart.
I don't understand.
Somebody please help me.

RE: Email alert notification doesn't work on our system any more

Make sure the users accounts have access to send email as whatever account you're using to send the mails. Internal mail should just work.
Have they renamed the SMTP server?

Lodlaiden
PS: If you've found a solution to this, then post it.

You've got questions and source code. We want both!
Here at tek tips, we provide a hand up, not a hand out.

RE: Email alert notification doesn't work on our system any more

(OP)
I don't use different smtp server in my code, I have emails sent by sharepoint.
The problem is that my code isn't called by the sharepoint server (with or without email sending).
Before the system restart everything worked well.

RE: Email alert notification doesn't work on our system any more

Have you validated that your dll is being loaded?
Check in the GAC, or the appropriate Template folder to make sure your dll is present.
Check in the web.config and make sure your dll is still listed in the SAFECONTROLS section. Make sure the version number and the GUID are correct for your code.
Ensure your feature is still listed as Active from the Sharepoint manager.

Lodlaiden

You've got questions and source code. We want both!
Here at tek tips, we provide a hand up, not a hand out.

RE: Email alert notification doesn't work on our system any more

(OP)
Hi,

Don't ask why, but now it is working again. Today evening I tried activating our email notification emails and it worked (gac, customalerttemplates.xml, stsadm, iisreset).
I don't understand because I did the same steps with the same files 2 weeks ago and the server was restarted several times and it didn't work.
Mystic things.
Thank you Qik3Coder for your help.

RE: Email alert notification doesn't work on our system any more

Sharepoint become a complex platform now a days. There are several reasons why email alerts are not working. I refer this troubleshooting check list : http://www.sharepointdiary.com/2012/02/sharepoint-...

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close